Grossing City Toyota - Overally priced and poor customer service

Chicago, Illinois 1 comment
Not resolved

Grossinger Toyota center on Fermont Ave in Chicago IL has the rudest staff and poor qaulity service and oveally over priced service. I made an apppoitment for an oil change and was told it would cost 29.99, and I ended up paying 77.00 and with a recommendation of over 1500.00 they say my car needs, which i seldom drive since I live in the city and use once a week on the weekend to get grocerries.

I was charged for parts and material? AND the advisor was rude.

I am not going there again, nor recommending this dealership to anyone.

They are not professional and my oild change took almost 2 hours. when they said one hour at the latest.

Very disappointed,

Review about: Oil Change.

Comments

Anonymous
#574014

I agree that Toyota Dealer at Grossing has a very POOR customer service. To all who are interested in looking for Toyota cars, do not consider going to Toyota Grossinger unless you want to waste your time.

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